Cultural Competence and Multicultural Care Workgroup Training Exchange
Date: 09/12/2006

Download Training Exchange Slides and Handouts

Introduction

The AETC Cultural Competence and Multicultural Care Workgroup developed new AETC tools and resources addressing cultural competency and health literacy in HIV care and treatment. On September 12, 2006, the AETC workgroup presented on the following:

	Cultural Competency Guiding Principles
	Cultural Competency Organizational Self Assessment (OSA) Question Bank
	Health Literacy Case Study Collection
	Resource Lists

The training exchange brought together AETC providers, educators, and program coordinators from across the country. Presenters discussed the rationale for these tools and resources as well as highlighted components that directly address the needs of HIV providers and educators. Following the presentations, a question and answer (Q & A) session encouraged audience participation to ensure effective orientation to the tools and resources.

Background

Cultural competency is an important component of any approach to mitigating disparities in health access and outcomes among minorities and other underserved populations. Cultural differences between providers and patients affect the provider-patient relationship. How patients feel about the quality of that relationship is directly linked to patient satisfaction, adherence, and subsequent health outcomes. If the cultural differences between patients and providers are not recognized, explored, and reflected in the medical encounter, patient health outcomes may suffer. (Source: HRSA Care Action, August 2002)

The AETC Cultural Competence and Multicultural Care Workgroup was charged with the task of facilitating collaboration among the AETCs in the identification, development and dissemination of materials for HIV providers and educators. After reviewing a resource inventory and through extensive discussion, the Workgroup divided into three subgroups and set out to develop tools and resources addressing both cultural competency and health literacy. These tools and resources have been developed collaboratively by experienced AETC providers and educators through their involvement with the AETC workgroup. The tools are in draft form, they have not been piloted, and the training exchange is a forum in which the developers received additional feedback.

Objective

To familiarize participants with new AETC tools and resources addressing cultural competency and health literacy in HIV care and treatment.

Presenters did not discuss the actual content of the tools and resources, but commented on their development and use.

The tools and resources are in draft form and the Training Exchange is a forum in which the developers received additional feedback.

The Cultural Competence and Multicultural Care Workgroup authors and contributors to the development and review of these tools and resources include:

Delta Region AETC - Cheryl Hamill, Eloise Lopez
Florida/Caribbean AETC - Diana Traveiso Palow
Midwest AIDS Education and Training Center (MATEC) - Eric Noel, L'laina Rash, Amanda Wilkins
New England AETC - Durrell Fox
New York/New Jersey AETC - Daria Boccher-Lattimore, Melissa Laurie, Kelly Rand, Dion Richetti
Northwest AETC - Mary Annese, Fransing Daisy
Pacific AETC - Nicholas Alvarado
Pennsylvania/MidAtlantic AETC - Dorcas Baker
Southeast AETC - Tonia Poteat
Texas/Oklahoma AETC - Sylvia Moreno
AETC National Evaluation Center - Richard Vezina
National Minority AETC - I. Jean Davis, Allen Funnyé, Ben Hakmatnia, Erica Hayes, Ronald Lessard, Ruben Ortiz, Rochelle Williams
AETC National Resource Center -Supriya Modey, Andrea Norberg, Jamie Steiger, Kaity Cheng (temporary Management Assistant), Laura Herman (Student Intern)
HRSA HAB - Magda Barini-Garcia, Yolanda Cavalier, Makeva Rhoden, Brenda Woods-Francis

Training Exchange Presenters

Chair
Ronald Lessard, BA, Program Manager-Cultural Competency, NMAETC

Curriculum Development Subgroup
Kelly Rand, MA, Clinical Education Coordinator, NY/NJ AETC, Southern New Jersey LPS
L'laina Rash, MEd, CHES, MATEC, Wisconsin LPS

Organizational Self Assessment Subgroup
Richard Vezina, MPH, Project Director, NEC

Resource Directory Subgroup
Makeva Rhoden, MPH, Project Officer, HRSA HAB

Program Evaluation

The evaluation component of this program is critical. As educators, we use this information to improve our training skills, and as grant writers, we use this information to secure funding so that we may continue to offer trainings.

	Evaluation Report

Questions?

Please contact the AETC National Resource Center at info@aidsetc.org with any questions or comments.