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Quality Improvement
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Presentations and Articles
Plug for the National Quality Center
 | Improving HIV Care: A Modular Quality Improvement Curriculum [Link to PPT 1.33MB]
Date: 2005
Source: Institute for Healthcare Improvement
Notes: Provides an overview of the models used by health care providers to improve HIV/AIDS care for their patients. This curriculum was designed to be used in a train-the-trainer structure. The curriculum was developed by the IHI through funding from the Health Resources and Services Administration Bureau of HIV/AIDS (HAB). The curriculum is used by HAB grantees in their quality improvement work. Site registration required. Includes 166 slides with speaker notes.
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| Measuring What Matters: Allocation, Planning, and Quality Assessment for the Ryan White CARE Act
Date: 2004
Source: Board on Health Promotion and Disease Prevention, Institute of Medicine
Notes: In response to a congressional mandate, an Institute of Medicine committee was formed to reevaluate whether CARE allocation strategies are an equitable and efficient way of distributing resources to jurisdictions with the greatest needs and to assess whether quality of care can be refined and expanded. This report proposes several types of analyses that could be used to guide the evaluation and improvement of allocation formulas, as well as a framework for assessing quality of care provided to HIV-infected persons.
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| Quality Management Technical Assistance Manual [PDF multipart]
Source: HRSA HIV/AIDS Bureau
Through a 9-step framework, the manual provides information and tools to help Ryan White CARE Act grantees plan, design, measure, assess, and improve performance.
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| HIVQual Group Learning Guide [PDF multipart]
Source: New York/New Jersey AETC
The Group Learning Guide includes interactive quality improvement exercises for HIV health care providers. The guide offers 20 HIV-specific group exercises for quality improvement in HIV programs and range from case studies, quizzes, role-play to evaluations of scenarios. Each exercise includes facilitator notes, handouts for participants, answer keys, and power point slides. This guide provides a clear road map and useful tools for making quality improvement a reality in HIV programs.
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Examples and Case Studies
Tools
| Patient Satisfaction Survey for Ambulatory Care [PDF multipart]
Source: New York/New Jersey AETC
The Patient Satisfaction Survey consists of a core survey, which is applicable to all HIV-positive patients with HIV primary care visits, and five modules (case management, outpatient substance use services, mental health services, women's health services, and Medicaid managed care). Both, the core survey and all five modules are available in English and Spanish. Additionally, the document include a provider guide that will assist HIV programs to administer the survey by providing some guidance on sampling, administering the survey, and analyzing the results.
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| FY 02-05 Continuous Program Quality Monitoring and Improvement Evaluation Questions [PDF 313K]
Source: Pacific AETC
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| Counselor Quality Assurance [MS Word 124K]
Date: 06/2001
Source: Quality Assurance Measures for Voluntary Counseling and Testing Services, Impact and AIDSMark
Note: This tool is designed to assist in an external and objective review of quality performance of counseling sessions. After getting the consent of the client, an independent counselor who is not part of the team, sits in sessions when the counselor is conducting a counseling session. He/she completes the quality assurance tool and provides immediate feedback to the counselor followed by a written report on areas of strengths and areas that require improvement.
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| Counselor Reflection Form [MS Word 35.5K]
Date: 06/2001
Source: Quality Assurance Measures for Voluntary Counseling and Testing Services, Impact and AIDSMark
Note: This is a self assessment tool to assist in measuring the quality of Voluntary Counseling and Testing Services. The counselor completes this self-reflection form on a regular basis after a counseling session. He/she identifies areas to be discussed with a site facilitator during a site support visit or with a counseling supervisor
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| Expert Observer Rating Tool [MS Word 244K]
Date: 08/1997
Source: User-Friendly Handbook for Mixed Method Evaluations, Appendix A: Sample Observation Instrument, Division of Research, Evaluation and Communication, National Science Foundation.
Note: This tool allows an expert observer to document and rate the content, design, pedagogy, and participatory environment in training of adult learners. This tool refers to training of faculty in math/sciences but could be adapted to any type of training of professionals.
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| Illustrative Quality Assurance Checklist for Interpersonal Communication [MS Word 40.5K]
Source: National AIDS Councils (NAC) Monitoring and Evaluation Manual. TvT Associates
Note: This tool provides an example of a general checklist to assess the quality of any type of communication activity
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| Trainee Reactions to Training Form (Module 54 Overview) [MS Word 25.5K]
Date: 1995
Authors: G. J. Huba and L. A. Melchior
Staff of The Measurement Group and HRSA/HAB's SPNS Cooperative Agreement Steering CommitteeNote: Module 54 overview from a module used in The Measurement Group's cross-cutting evaluation of the HRSA HIV/AIDS Bureau's Special Projects of National Significance on innovative models of HIV/AIDS care.
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| Trainee Reactions to Trainings Follow-up Form (Module 55 Overview) [MS Word 25.5K]
Date: 1997
Authors: G. J. Huba and L. A. Melchior
Staff of The Measurement Group and HRSA/HAB's SPNS Cooperative Agreement Steering CommitteeNote: Module 55 used in the Measurement Group's cross-cutting evaluation of the HRSA HIV/AIDS Bureau's Special Projects of National Significance on innovative models of HIV/AIDS care.
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| A Jumpstart for New Team Members [PDF 23.2K]
Date: 08/2002
Source: Chronic Care Training Manual, Institute for Healthcare Improvement, in collaboration with HRSA/HAB.
Note: This tool could be used for healthcare providers to track changes in their services as a result of training.
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Links
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| | Copyright 2006, the AIDS Education & Training Centers National Resource Center, unless otherwise noted. All rights reserved. Email webmaster@aidsetc.org with questions, comments, or problems. See disclaimer for usage guidelines.
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